Terms of service

1. Introduction and Scope

This Service Policy applies to all online shopping activities provided by babybooer (hereinafter referred to as “we” or “this website”). By accessing, browsing, or using this website, you agree to comply with the terms set forth in this policy.

2. User Accounts and Website Responsibility

When registering or placing an order, you must ensure that the information you provide is true, complete, and up-to-date. You are solely responsible for any issues caused by inaccurate information.
We reserve the right to update, suspend, or terminate this website or its services at any time.

3. Products, Inventory, and Pricing Rights

We strive to ensure that the product details, prices, and stock information displayed on this website are accurate and up-to-date. However, due to technical or human factors, occasional errors may occur.
We reserve the right to correct, update, or modify such information without prior notice.

4. Orders and Payment

Submitting an order confirms your intention to purchase. Once payment is successfully completed, your order will enter the processing stage.
We support secure payment methods and ensure the confidentiality of your payment information. After payment is completed, the system will send you an order confirmation email.

5. Shipping Policy

All orders will be processed within 1–3 business days.
For more details, please refer to our Shipping Policy.

6. Order Cancellation Policy

If you wish to cancel an order, please contact us before the order is shipped. We will process your request within 1–3 business days.
For more details, please refer to our Order Cancellation Policy.

7. Return & Exchange Policy

After receiving the product, you may request a return or exchange within 30 days. The processing time is 1–3 business days.

  • If the return is due to our responsibility (such as product quality issues, wrong item shipped, or damage during transit), the return shipping cost will be covered by us.

  • If the return is due to personal reasons (such as dislike of the product, incorrect order placement), the return shipping cost will be borne by the customer.

  • No restocking fee will be charged for returns.

For detailed procedures, please refer to our Return & Exchange Policy.

8. Refund Policy

Once a return is confirmed to meet the conditions, we will initiate the refund within 1–3 business days. The refund will be returned to the original payment method.
The actual time for funds to be credited may vary depending on the payment channel.

9. Contact Information

If you have any questions regarding this Service Policy, please contact us through the following methods:

  • Address: 1125 N 2ND ST APT 4G BURLINGTON, KS 66839-8984
  • Phone: (+1) 234-867-4952
  • Email: support@babybooer.com
  • Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time, USA)